Speaker, Author & Recognized Pioneer in the CRM Industry
Sam has over 37 years of experience in business management consulting, Information Technology and software development. He is also a recognized pioneer in the Customer Relationship Management (CRM) industry.
An Electro-Mechanical Engineer by education, Sam draws on his personal experience in running and managing his own USA-based consulting firm and award-winning software company as well as his Dubai-based technology company to analyze the needs and design applicable solutions for his global clients and partners.
Sam is a national speaker and published author on CRM and Business Information Management topics such as Business Growth Strategies, Distributed Workforce, Sales Force Automation, Field Service Management, Business Processes and Workflow Management.
In 1985, Sam established DPS Consulting to deliver consulting services and specialized application development to a diverse client base. DPS has helped organizations of all sizes, from small businesses and non-profits, to associations, corporations, contractors, and government agencies, streamline their operations, improve efficiencies, and increase their performance. DPS has evolved over the years and is now celebrating its 38th year of success.
In 2002, Sam developed and launched Results® by Results Software — an award-winning CRM, project, business and Field Service Management solution that helps organizations centralize their data, streamline their operations and gain a competitive advantage. In 2017, Results Software was acquired by Abacus Data Systems. Sam joined AbacusNext from 2017 to 2018 as Executive Vice President of Product, to transition Results Software to AbacusNext. Sam re-acquired Results Software in 2023.
In 2019, Sam launched DoMore — a Dubai-based and employee-owned company. In 2020, the DoMore® Platform was released. DoMore® is designed and built from the ground up by industry veterans as a platform that delivers integrated business solutions with built-in CRM and operations management to empower organizations with the ideal business solutions and the operational tools that they need to succeed. DoMore® is currently deployed globally under various brand names and with specialized functionality and integrations to serve various markets and industries.
In 2023, Sam formed Results Software, LLC and acquired Results Software back from Abacus Data System, and released Results® 2023. Sam and his team, including the three directors that ran Results Software before the 2017 acquisition – keeping their positions and titles, are delivering to the Results clients the attention and services that they need as well as a the option of using the latest technology available with the new Results® 2023 solution. Results® 2023 is a flexible and customizable CRM, project, business and Field Service Management solution that is fully based on the DoMore® Platform that the combined team has spent the last four years building from the ground up and tailoring it into a mature global product line, with a global presence!